1.1. The Protection of Personal Information Act (“POPI”) aims to give effect to the constitutional right to privacy by balancing the right to privacy against that of access to information. POPI requires that personal information pertaining to individuals be processed lawfully and in a reasonable manner that does not infringe on the right to privacy. This Privacy Policy governs the privacy and security practices of Manyawusi Trading Enterprise (Pty) Ltd in relation to the collection, use and protection of personal information of our website visitors. We are committed to ensuring the privacy and security of your personal information and have implemented measures to safeguard your date. This Policy outlines the types of information we collect, how we use it, and the steps we take to protect your date.
2. Information Collection
2.1. Personal Information may only be processed if the purpose for which it is processed is adequate, relevant, and not excessive. The type of information collected and processed is usually for the purpose of understanding a related parties' requirements for us to perform our services, and can be summarized as follows: We may collect personal information, such as names, email addresses, phone numbers, and company details, when voluntarily provided by visitors through our website's contact forms, subscription services, or other interactive features. Additionally, we gather non-personal information, including browser type, IP addresses, and website usage details, to enhance user experience and analyze site performance.
2.1.1. Contact Information: This includes the name, email address, telephone number, and mailing address of the related parties.
2.1.2. Service Requirements: Information related to the specific services required by the related parties, including any specifications, preferences, or instructions provided.
2.1.3. Transaction Details: Information regarding any transactions, payments, or financial interactions between us and the related parties.
2.1.4. Communication Records: Records of communications, such as emails or messages, exchanged between us and the related parties.
2.1.5 Technical Information: Information related to the use of our website or services, including IP addresses, browser types, and device information.
3. Consent
3.1. By continuing to use our Products/Services and/or our Site, you agree to the terms set out in this privacy policy. If you do not agree with this privacy policy, please do not continue to use our Products/Services and/or our Site;
4. Processing Your Personal Information
4.1. Personal information may be processed by us when:
4.1.1. You visit, browse, register, subscribe and/or apply for and use our Products/Services and/or our Site;
4.1.2. You register to receive any notifications from us in respect of our email authentication service and/or our text message authentication service;
4.1.3. We carry out research;
4.1.4. When or if required by law; and
4.1.5. When and if it is in your best interest.
You acknowledge that all personal information processed by us may be stored by us and used, inter alia, for any of the purposes.
5. Use Of Information
5.1. We will only use personal information for the purpose in which it was generated and as agreed by you in order for us to conduct our daily operational activities. In addition, where necessary some personal information may be retained for legal purposes in order for us to comply with the relevant laws such as FICA requirements.
5.2. We may disclose personal information to various stakeholders including our service providers who are associated with our business activities. We have taken various measures in this regard to ensure that agreements are in place with such stakeholders and service providers to ensure compliance with the requirements of POPI.
5.3. Should we be required to transfer Personal Information to third parties outside of South Africa, we will ensure that the recipient of the information is subject to a law, binding corporate rules or binding agreement which provide an adequate level of protection.
6. Data Security
6.1. We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
6.2. When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
7. Access & Correction
7.1. You have the right to request a copy of the personal information we hold about you. Should you wish to update, correct, or delete your personal information you may do so by contacting us using the information contained in clause 2 of this document and specifying what information you require and/or would like to update.
8. Information Sharing
8.1. We do not sell, trade, or otherwise transfer personally identifiable information to third parties without user consent, except when required by law or to protect our rights, property, or safety. However, non-personal information may be shared for analytical or marketing purposes. We will not disclose any of your personal information, except when we have your consent and/or permission to do so or where we are required to do so in terms of law or if same is in your best interest.
9. Third-Party Links
9.1. Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any linked sites they visit.
10. Children's Privacy
10.1. Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us, and we will take appropriate steps to delete such data.
11.Changes to this Policy
11.1. We reserve the right to vary the terms of this privacy policy. We will notify you of any such change and give you an opportunity to review the revised policy before you choose to continue to make use of our Products/Services and/or our Site. It is your responsibility to familiarise yourself with the most recent version of this privacy policy each time you access our Products/Services and/or our Site and before you elect to continue to make use of our Products/Services and/or our Site.
12. Rights
12.1. You have the right to, inter alia, in accordance with these terms, request that we correct, destroy or delete any of your personal information that we have processed on our Products/Services and/or our Site.
12.2. You have the right to withdraw your consent for us to process your personal information at any time subject to POPIA.
13. Contact Us
13.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@manyawusitrading.co.za. If, for any reason, you are unhappy with the way in which personal information is collected, processed, used, or stored, and you believe that we are not complying with the provisions set out in POPI (Protection of Personal Information Act), you may lodge a complaint with the office of the Information Regulator using the official Form 5 complaint form.
Last updated: 19/08/2024